Jewelry Shipping
All items are shipped using the USPS priority shipping to keep costs low for our customers. It typically takes 4-7 days after shipping to receive your jewelry if you are within the U.S. and up to 6 weeks if you are outside the U.S. Please contact me to let me know if you have not received your package, and I will send you the tracking number, so we can keep and eye on it. If you would prefer a different shipping method please contact me directly to arrange that and cover the additional expense.
Phineas Rose Studios is not responsible for items lost in the mail.
Phineas Rose Studios is not responsible for items lost in the mail.
Jewelry Returns/Exchanges
I want you to be completely happy with your jewelry purchases. Pieces in new and undamaged condition can be returned or exchanged within 30 days of delivery. The cost of return shipping is the customer’s responsibility. If you receive a piece that needs repair or adjustment for some reason, please contact me right away so I can do what it takes to make the piece right for you.